Staff [01 Position] Phnom Penh

Staff [01 Position] Phnom Penh

Position Customer Service
Location Head Office
Salary(USD)
Close Date May 31st 2023

-To deal directly with customer either by phone, social media or face to face;
-To response promptly to customer inquiries;
-To handle and resolve customer complaint;
-To record detail of customer inquiries, comment and complaint;
-Other Tasks will be assigned by Manager or Management.

-Fresh graduated or university student of business administration, finance and banking, accounting, or related field;
-At least 1-year work experience or knowledge of customer service principles and practices;
-Good communication and interpersonal skill;
-Confident, Flexible and Creative;
-Effectively solve the problem;
-Be able to work with high sense of confidentiality;

Salary (Negotiable);
Working hour: 8:00 AM - 5:00 PM;
Work from Monday to Saturday (Day Off: Sunday and 01-day rotation);
30$ per month for traveling from home to work;
300$ for Staff's baby delivery both male staff and female staff;
100$ for Staff’s marriage;
100$ for Funeral Contribution;
200% Overtime on public holiday;
18 days per year for Annual leave, 6 days sick leave, 7 days special leave, public holiday;
200$ per staff/year on Outpatient Coverage and 100$ per child/ year;
1 time per year on Annual Health Check with Private Hospital covered by company;
Annual Salary Increase and Seniority Payment (15 days of salary per year);
Khmer New Year and Pchum Ben Bonus depend on company profit;
Staff’s loan with low interest rate;
Insurance NSSF and Motor Insurance covered by company;
HR compliance fee such as Workbook, Health Check up with Ministry of Labor;
Contract Type: Unfixed Duration Contract (UDC).