Staff-[01 positions], Phnom Penh

Staff-[01 positions], Phnom Penh

Position Customer Service
Location Head Office
Salary(USD) Negotiable
Close Date Feb 28th 2023

• To deal directly with customer either by phone, social media or face to face;
• To response promptly to customer inquiries;
• To handle and resolve customer complaint;
• To record detail of customer inquiries, comment and complaint;
• Other Tasks will be assigned by Manager or Management.

• Fresh graduated or university student of business administration, finance and banking, accounting, or related field;
• At least 1-year work experience or knowledge of customer service principles and practices;
• Good communication and interpersonal skill;
• Confident, Flexible and Creative;
• Effectively solve the problem;
• Be able to work with high sense of confidentiality;

• Salary (Negotiable);
• Working hour: 8:00 AM - 5:00 PM;
• Work from Monday to Saturday (Day Off: Sunday and 01-day rotation);
• 30$ per month for traveling from home to work;
• 300$ for Staff's baby delivery both male staff and female staff;
• 100$ for Staff’s marriage;
• 100$ for Funeral Contribution;
• 200% Overtime on public holiday;
• 18 days per year for Annual leave, 6 days sick leave, 7 days special leave, public holiday;
• 200$ per staff/year on Outpatient Coverage and 100$ per child/ year;
• 1 time per year on Annual Health Check with Private Hospital covered by company;
• Annual Salary Increase and Seniority Payment (15 days of salary per year);
• Khmer New Year and Pchum Ben Bonus depend on company profit;
• Staff’s loan with low interest rate;
• Insurance NSSF and Motor Insurance covered by company;
• HR compliance fee such as Workbook, Health Check up with Ministry of Labor;
• Contract Type: Unfixed Duration Contract (UDC).